Testimonials | Wild West Hyundai | New and Used Cars | Perth WA AHG

Testimonials

At Wild West Hyundai in Wangara we value our customers' feedback.

Dennis, Sincere thanks for all your extra trouble in arranging the paperwork for my vehicle.

I have been impressed with your professionalism, courtesy and friendly and helpful manner. I wish you every success in the future. 

- J. Goss

Hi Ian,

It was a pleasure doing business with you so many thanks.

Could you please pass the customer feedback below to your manager/supervisor?

I found Ian to have excellent customer service skills. He is professional, polite, helpful and a pleasure to deal with. Plus he knows a lot about cars . He delivered on his promises and kept me up to date at all times.

I have upgraded and traded in my car on a number of occasions and the experience has not always been positive at various car dealers.

After the positive and stress free experience I have had selling my son’s car I will have no hesitation driving that little bit extra to get to your dealership the next time I change my car. Ian has already mentioned that he will introduce me to one of your sales people. Thank you Ian for a job well done!

Kind regards
Pamela Di Giovanni

We would like to say thank you to a few of your staff :)

 We have had a totally horrendous 2016, ending (so far), with our car being written off in a very preventable crash by a very silly woman. With no income, and now, with no car, we came to Wild West Hyundai, looking for a used car.

Our daughter has recently bought from you, and is very happy, so yours was the very first yard that we visited.

 So, firstly then, we need to thank John (Used cars) and Lou too, for being so very helpful.Sorry I don't like RED John :)

After a LOT of adding up, and borrowing from family, in the end, we dealt with Dennis, and purchased today our brand new Elantra Elite :) Dennis did have to work hard for us, and always with a smile, and then he and maybe other staff too, "wrapped" up our brand new car.

How bloody amazing!  That was just awesome :). Thank you!

This has been a very horrible 2016, especially the last 3 weeks for us, but your team, from reception, and Parts and everyone we\'ve dealt with, including that awesome coffee machine, has been just fantastic

 We both truly thank you all, especially Dennis, Lou and John.

You have a magic team, and we are very grateful for you THANK YOU ALL.

A & J Falkingham

My wife’s Santa Fe broke down at Lakeside shopping centre in Joondalup last Thursday, which was subsequently towed to your dealership.

I subsequently received a call from John Ingersent early the next morning to say the vehicle had been repaired under warranty and was ready for collection. My wife subsequently collected the vehicle that morning and also raised an issue we had with the internal retractable boot cover not fitting properly. I understand steps were taken to order an appropriate alternative cover, which we are currently awaiting.

Upon returning home from work late Friday evening my wife was very complimentary as to the service she had received from John. She is hard to impress (I know), but evidently you did – apparently, one of your mechanics also enquired whether everything was ok with the vehicle. We bought this vehicle from Giant Hyundai and, as per my usual practice to service the vehicle where we bought it, kept on servicing it there. However, my wife was clearly taken with the eager helpfulness displayed by your staff and she now insists on the vehicle being serviced at Wild West in the future. So, it seems your service has landed you a new client going forward. I will not be surprised if she directed me to your showroom one day.

This is just a note to say thanks for what clearly has been a good experience, and kudos to John for doing your dealership a great service and being a great ambassador for your establishment. Keep up the good work.

Riaan - Happy Customer

I have just been dealing with one of your used car staff and felt it necessary to contact you with some feedback. I am a single woman who absolutely detests dealing with used car sales people, and after visiting the Kia, Ford, Mazda and Holden car yards in Wangara, I was very pleasantly surprised to deal with Lou from your used car department. Lou could not have been more obliging or polite, without being pushy. He was a wealth of information and was extremely helpful. He is a definite asset to Wild West Hyundai and the best car salesman I have dealt with in 25 years of buying cars.

S.Wright

I have recently purchased an i45 from your dealership and would like to take this opportunity to thank all your sales and admin staff who provided an excellent service in making my choice. I have always driven continental cars and was leaning towards buying another one when your staff convinced me that the i45 would meet up with my expectations.

Special thanks to Lou Drljaca and Brandon Fabris who organized my insurance, transfers and the bank loans.

S.Nair

Tonight we picked up our new Elantra and just wanted to let you know the young gentleman we dealt with Dennis Muhiga was such a pleasure to deal with. He was helpful and friendly without being pushy, from the night we signed until delivery tonight he always kept us up to date with what was happening.

He was prompt replying to our emails and phone calls and always had a smile. I hope your dealership knows what a great team member they have in Dennis. We certainly will be recommending him to our family and friends.

N & P Wright

Thank you to Michael Sharpe. You listen to my criteria for purchase and as a retired person had a budget level to work to. You helped me find a vehicle to come within $500 of my budget. The vehicle was of size suitable to my needs. It is more economical on fuel and has greater safety features. It seems, as the salesmen you thought of everything to get the sale and meet the customer requirements. I have found the car runs well and I am satisfied with the purchase. When any of my family requires a replacement I will recommend them to you.

S. Hogg

I just want to say your mechanics are AMAZING!!!

B. Jones

Ricky, thank you so very much for making the delivery of my new car so special. I am still speechless that you had it wrapped up like a big present! I have never had an experience like that before in picking up a car. Thank you. 

I haven’t yet driven very far in it, and I’m sitting in work wanting to go down to the underground car park to check on it! It is just a dream to drive and now looking for places to go!
Thanks again. 

P. Henderson

Hi Ricky

Just wanted to say I love my car, and thank you for all your help. We took it for a run on Sunday and it went like a dream.
I have also received my booking for my first service – thanks for organising that. Will catch up with you then, and once again, a big thank you for all your help.

J.Acott

To Dennis Muhiga and all the staff at Wild West Hyundai,

We wish to give a big thank-you to Dennis for making our purchase of our lovely brand new red i20 such a pleasurable and easy experience. From our initial enquiry through to the final driving away in our new car we were given excellent customer service.

Dennis was so knowledgeable of all the Hyundai vehicles and helped us decide what is the perfect suitable car. A special thanks to Maria in helping us select the correct window tinting. Also, the Service Manager Fred was so informative and gave us excellent advice regarding fuel and clarifying the specifications of the car.

All round it has been a very delightful experience in buying our new car from Wild West Hyundai and we thoroughly recommend that anyone looking for good old fashioned customer service come and purchase their new car from them. A Five star Dealer. 

Many thanks, 
Noel and Sheila

Noel and Sheila

I recently bought a dazzling blue Hyundai i30 elite from Greig Malvenan and the customer service he provided was fantastic. 

I didn't feel pressured at all into buying the vehicle and he took the time to take me through all of the mod cons which is really important when making such a big purchase. 
It was also nicely wrapped, I got a couple of free sausage sizzles throughout the purchase (bonus!) and the staff at Wild West including Craig were lovely. 
Thanks - I'm very happy with my purchase!

Amy Robinson

We just bought a new I30 from Hyundai Wild West Wangara. While it is always a struggle to negotiate with car dealers, we were amazingly pleased dealing with the Hyundai Wild West Wangara team. Especially we would like to thank Mr. Dennis Muhiga, very professional, knowledgeable, pleasant to deal with, accommodating without being pushy and very very very patient – we do appreciate. We would like also to thank all the Hyundai Wild West Wangara team for their care and courteousness. They made the negotiation and the deal very smooth and easy. We certainly will be recommending dealing with Hyundai Wild West Wangara to our family and friends. 

Thanks Dennis! 
Gus and Monique

Gus Gintzburger

My wife & I have spent many weeks, if not months, procrastinating on whether we should upgrade our much loved, and very reliable Mitsubishi Magna Executive. Then of course, the decision as to what to upgrade to! Eventually we made up our minds that the way to go would be a Hyundai iX35. We had yet to meet an owner who was not ecstatic with their vehicle. So a Hyundai iX35 it would be. Then came the long drawn out decision as to when, and from whom. I researched all of the major Hyundai Dealers, all but 2 received totally unfavourable comments. Wild Wild West Hyundai won this hands down. I checked out their Web-site and located the car that we wanted. I rang the Dealership and asked if the vehicle that caught our eye was still available. Spoke with a lady who identified herself as Nicky. She listened and made an appointment for my wife and I to meet with a Rep called "John". After a few exchanges with Nicky, I couldn't stop her laughing. During a few gasps for breath she gave the address of Wild Wild West Hyundai. I confirmed the appointment & told my wife to check our Passport! The Dealership was indeed way out West. 

On arrival on the day at the appointed time, we were introduced to John, who fully introduced himself as John Correia. John listened to what we had to say relative to what we were looking for, what we had to trade-in, and what we were prepared to spend). John arranged for our Car to be appraised whilst we were test-drove the Hyundai. Our selected car performed really very well, very sporty, (to my wife's delight. When we returned to the Showrooms we decided to further the deal. The change-over figure was almost within our Budget, and after a very little negotiation we came to an agreement. The entire experience thus far had been an absolute delight. No pressure from John whatsoever. No veiled threat or utterance that "some-one else is also looking at this car". After papers had been signed we were introduced to a young lady Yani, spent some time with her as we went over options, warranty etc. We were then introduced to Liora Meyer. Liora gave us options for Finance, (not necessary as we were paying Cash), and Insurance. She then took a "holding" deposit and confirmed the Balance. All done so smoothly, efficiently and in a friendly manner. We were then returned to John. 

We picked up our new Car today, (Sat 13/Dec.14) and handed over our Mitsubishi. Again, all without fuss or pompous pageantry. 

John has a quiet disposition about him. He has a friendly, informative nature. Open-minded to what your needs are and non-judgemental. I thoroughly recommend Wild Wild West Hyundai and John Correia in particular for your motoring needs. I am so glad that we did go out of our way otherwise we could well have made the wrong decision. 

Thank you to Wild Wild West Hyundai for a truly exceptional experience. Buying a car is the 2nd most expensive purchase a person will make in their life-time, and thanks to John Correia it was a really pleasurable one. The Management at Wild Wild West Hyundai certainly know how to select their Staff, because they really are setting the standard others are claiming or trying to achieve.

Richard (Rick) Smith

I have just had my car in for it's second service. The previous service was not done at Wild West Hyundai. The difference in the quality of service was amazing. Although there were so many people putting cars in for their services I was greeted individually by Ryan, who made me feel like the only person there. Then it was an absolute pleasure to have Ron drive me in the courtesy bus to Joondalup Lakeside. Ron then called when my car was ready and came straight out to pick me up. I had to travel quite a distance to Wild West Hyundai and will definitely be making that trip again for my next service.

Shauna Egan

It has been 2 weeks since we purchased our ix35 SE and all I can say is what a wonderful car this is to drive. The comfort style and smooth drive is just unbelievable.

This is not the first Hyundai we have purchased (with-in the family this is the 4th but 2nd one from Wild West Hyundai). We came to your sales yard knowing exactly what the sales team was like from a previous purchase. We were made feel welcomed and felt comfortable with the sales team. 
With this I say to you Roger Page, You have a wonderful team, they are friendly, happy and welcoming. A huge thank you to Cameron Glynn, Gem Parker and Teghan Rann for making us feel welcome. I will always recommend this store to anyone. Again thank you.

Pauline Reynolds, Retail Manager, Savemor Pharmacy

I have recently had the pleasure of purchasing a Accent from the team and Wild West Hyundai.

Upon first registering interest in the car yard I was greeted by Tony Daw who listened to my wish list and acted in a friendly unpersuasive manner. I missed out on the first car Tony recommended due to its popularity.
Tony was quick to find me an alternative with my budget and wish list in mind and was very honest in offering a few different options for me to ponder over.
I finalized my purchase today and would recommend all the staff at Wild West Hyundai, I never thought purchasing a vehicle would be such a pleasant experience.
I would not hesitate in recommending Tony Daw to anyone thinking about purchasing a vehicle, his professionalism, friendly nature and can-do attitude puts him ahead of the game in my opinion. Thank you very much!

Rin Houston

We bought are new car on Thursday and just wanted to say a huge Thank you to Tony and Mellissa ( St Clair ) for all their help at getting everything done for us and in such a professional and very friendly way. 

Really delighted with the car and cannot express enough how well we were taken care of. ( not a fan of some sales peoples attitudes but not in this case).
Great team work and nice relaxed atmosphere..

Thanks again for taking the time to help us get exactly the car we wanted and price too!!!!
Pleasure to do business at Hyundai Wild West.... 

Kind regards
Sharon & Steve

S.O'Hara

Hi. I would like to say Thankyou to Kellie and Chris for their excellent customer service as I was wanting a new mirror for my car. Also would like to mention a big thank you to Chris for putting the mirror on for me. Good job. Regards

Nina Driver

Kelly in parts you are awesome,dealing with you was an absolute delight thank you for all your help.

Regards,
Dave.

David Barnden

Hi.

I would like to say a big Thank you to Kellie for her excellent customer service , fast, efficient, and friendly.

Regards
Shane & Sonja

Shane, Planner, Karara Mining

I'd like to say that Kellie from the parts department has always gone the extra mile for me. She is an asset to your company. Even the smallest query or problem is dealt with quickly and professionally. When anyone asks about where I go I always point them in your direction. 

Thanks heaps Kel and Hyundai. 
Cheers, Trish

Trish Taylor

We would like to thank all the staff of Wild West Hyundai for their availability and support in the purchase of our first car in Australia.

A special thanks goes to Tony Daw who has been been always prompt in answering our enquiries and who we consider a friend.

We wish him all the best!

Amy Gillian Basile, Customer

I have recently bought my Hyundai accent from Wild West Hyundai.Dennis Muhiga was the salesman. Dennis, a big thank you! You are professional, honest, patient and very knowledgeable. It was a pleasure dealing with you. I would recommend Dennis to anyone who would like to purchase a Hyundai and would like exceptional service. Dennis, with your personal touch .... you have made this a very pleasant experience.

Maggie Schmidt

Huge shout out to Michael Sharpe and Liora Meyer. You're both a credit to your industry. Up front and honest and an absolute pleasure to deal with. Completely seamless transition from the initial contact through to delivery of our IX35 in under a week. We are both over the moon with our new purchase. Would be more than happy to recommend you to anyone wanting to buy a new/used car and we will definitely be back for our next purchase and for any future purchases. Thank you both so much.

Paul Gillham

As recent recipients of the 2013 Telethon Car (2013 Hyundai Accent), generously donated by Wild West Hyundai Wangara, we would like to take this opportunity to sincerely thank WILD WEST HYUNDAI WANGARA for their VERY generous donation of a brand new car. We are so blessed to have won such an AMAZING prize.

The professionalism and the whole experience of being in their showroom was second to none. We were treated with respect and congratulations from all the staff. Friendly and thoughtful the entire time we were there.

We have LOVED driving around in our new car and still pinch ourselves thinking it's a hire car that we will soon need to return. But it's not a hire car, it's ours!!! YAY!!!

Thank you to God for our blessing, to Telethon for the opportunity to GIVE and a very special thanks and deep gratitude to WILD WEST HYUNDAI WANGARA for their continual donations to TELETHON so that ordinary, everyday people like us can enjoy such a wonderful prize.

Kindest regards and sincere thanks 

Joe and Nicki

Very friendly, not being pushed into buying, just felt comfortable. Thank you for making my experience easy, smooth transaction just comfortable and very satisfied with my purchase. I would definately be back when the time comes.

Wafaa Amin

i would like to start with a very BIG THANK YOU TO GREG he mad buying a new car relaxing and totally at ease also i never had to worry about insurance i was automatically offered this product also a product for car protection sorry i cant remember her name which i also took Then when i went to pick it up it was covered with blue cloth and a red bow i felt like a princess it was so exciting as was my family whom came with me Iwill always recommend Wild West Hyundai to all my friend then 1 week later i received a phone call from tony to see how everything was going with my new car Such a professional team and i thank you all so very much and look forward  to seeing you again when i service my new car.

Mrs Veronica Jackson

Hi Hong , Just a short note to thank u for your outstanding customer service on Tuesday regarding the issue with my cousins I 20  (air con), also thanks to John who sorted out.

The major engine issue last year It's people like u that make the customers return.  I will be back to visit u with my next service on my Santa Fe in the coming months and look

Forword to seeing u again , My cousin has a hearing issue so I have to organize her service issues,

Thanks again. 

Keith Moffatt

 i wish to say a big thankyou for the way your wonderful, caring and professional staff have treated me since i bought my new Hyundai Accent. Greig Malvenan handled the sale for myself and my wife and it was a very good experience. i have had two services and yesterday the radio was replaced under warranty. On all these occasions i was treated with courtesy and made to feel very welcome.

Thankyou again.

Trevor Congrene

A couple of weeks ago my wife and I purchased a 2nd hand Toyota Kluger from your salesperson Michael Sharpe. We wanted to take the time to say that the buying experience through Michael was a masterclass in excellent sales & customer service. His demeanour and professionalism from start to finish was first class. A couple of minor post delivery issues were dealt with by Michael quickly, efficiently and to our complete satisfaction. The fact we were afforded the use an IX35 whilst our car was being dealt with meant a great deal to us as it allowed us to seamlessly continue with our daily routine.

Couple Michael's service with the excellent finance manager who quickly and easily sorted a good finance rate, and we are very happy customers and will be advocates for Wild West into the future.

Once again, we'd like to thank WWH and Michael in particular for providing us with a level of service that is difficult to find in the marketplace.

Gerard Vance

Good Evening Gerard,

Thank you for those wonderful words and experience that our Wild West Hyundai team particularly Michael Sharpe have provided you an indelible buying reputation second to none. 

It is always wonderful to hear the great experiences from customers that have been treated in the manner that we as clients would like to be treated.

I wish you many happy motoring hours in your Kluger Gerard, to which I know you will enjoy. Thank you once again for your valued feedback Gerard, I sincerely appreciate you sharing such wonderful customers experiences provided by the Wild West Hyundai team.

Regards

Cameron Kane Dealer Principal

Michael was a pleasure to deal with, with no issues what so ever.  Michael, Lou and Wild West were extremely professional and will have no problems referring friends and clients when buying a new car.

Peter Simms 

Today I had my elantra in for its 75000 service and I would just like to say that I received the best customer service I've ever had in my last 3 years of dealings with Hyundai.

Hong went above and beyond from drop off to pick up to make my experience a pleasurable one and think he definately deserves a pat on the back as it's very hard to get great service like he delivered these days!

Thanks

Jodie Kelly